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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Miller

October 26, 2026

5  out of  5
rating by Lisa Miller
"I can not say enough about Daphne Hammond. She is always willing to help and answers all my questions. She is very professional and has the best personality! I would recommend her to anyone, she is an asset to State Farm!"
We responded:
"Thank you very much Lisa for the review of Daphne. She does a great job here every single day. Thanks for doing business with our office!

JOHN"
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New Orleans

October 23, 2026

5  out of  5
rating by New Orleans
"First and foremost, my experience with State Farm has been phenomenal. Ms Daphne is absolutely amazing. Miss Daphne does not look at you as just another number ,case number, she actually takes the time does her job and then some she makes people feel important like they matter. I look forward to continuing doing business with State Farm and Ms Daphne such a wonderful soul."
We responded:
"Thanks so much for the kind review. Daphne does a great job here listening and do her very best to help our customers. Thanks for choosing us to do business with!

JOHN
"
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Jody Fulton

October 23, 2026

5  out of  5
rating by Jody Fulton
"Agent that helped me was extremely helpful. Friendly, smooth transaction and comfortable experience. A pleasure doing business with."
We responded:
"Thank you Jody for the kind review. Thank you for doing business with our office.


John"
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Mary Sellers

October 21, 2026

5  out of  5
rating by Mary Sellers
"I cannot say enough wonderful things about the service and support my family received from Kristin Sheffield Richardson. When my daughter was recently involved in an accident, she went above and beyond to help us navigate the entire process. Ms.Kristin was responsive, knowledgeable, compassionate, and always willing to answer questions and make sure everything was handled as smoothly as possible. Dealing with an accident can be stressful, but having an insurance agent who truly cares and is there every step of the way makes all the difference. I highly recommend Kristin to anyone looking for an insurance agent who is professional, dependable, and genuinely committed to taking care of her clients."
We responded:
"Thank you Mary! She does a great job here for our customers and our office. Thank you for choosing our office to handle your insurance business.

John"
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Stephanie Norman

October 21, 2026

5  out of  5
rating by Stephanie Norman
"sierra is always so nice and helps with any situtation that arises she always responds fast with answers to the questions we have"
We responded:
"Thank you Stephanie. Sierra does a great job here always trying to help people. Thank you for choosing our office to do business with.

JOHN"
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brent sellers

October 21, 2026

5  out of  5
rating by brent sellers
"Kristen is always helpful and exceptional. I've always had a pleasant experience with John McCants State Farm in Semmes"
We responded:
"Thanks Brent, she is as you said 'helpful and exceptional'. Thanks for doing business with our office and thank you for the kind review of her hard work!

JOHN"
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Kayla Sellers

October 21, 2026

5  out of  5
rating by Kayla Sellers
"Kristin is the best!!!"
We responded:
"Thanks Kayla! She does a great job here. Thanks for doing business with us.

JOHN"
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Jan Wilson

September 16, 2026

5  out of  5
rating by Jan Wilson
"Highly recommend Amy Seaman! Excellent customer service-knowledgeable, professional and efficient."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Savanna Wood

September 2, 2026

5  out of  5
rating by Savanna Wood
"Kristen was so helpful and the process was very smooth and took no time at all! Would recommend"
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Donita Fulton

September 2, 2026

5  out of  5
rating by Donita Fulton
"I have been doing business with John and his team for at least 20 years, and I could not be happier with their service. John handles everything with complete professionalism and care. Everyone in the office is always friendly, helpful, and ready to assist me whenever I call or visit. I highly recommend them for all your insurance needs!"
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Jenny Smith

September 2, 2026

5  out of  5
rating by Jenny Smith
"I cannot say enough good things about my experience here! John is an absolutely wonderful agent. The entire staff is highly knowledgeable, professional, and genuinely cares about finding the best coverage for their clients. They always take the time to answer all of my questions. Every time I call or walk through the door, I am greeted with a smile and treated like a priority. It is rare to find this level of exceptional customer service these days. I highly recommend John and his fantastic team to anyone looking for an insurance agent they can truly trust!"
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Betty Patterson

September 1, 2026

5  out of  5
rating by Betty Patterson
"I have been with McCants for over twenty years. The customer service and care have not changed; it’s still top notch."
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Debbie Pilgrim

August 27, 2026

5  out of  5
rating by Debbie Pilgrim
"I have been with John McCant insurance company for about 25 years or more. I’ve always loved all the ladies in the office. They’ve always been pleasant and helpful on any needs I’ve ever had."
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Tuwanda

August 26, 2026

5  out of  5
rating by Tuwanda
"Amy was very knowledgeable and very kind! She took all of our information and gave us an outstanding quote in no time. We immediately switched our insurance! I would recommend the office in Semmes to anyone that may be looking to switch insurance companies, or looking for new insurance!"
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Jennifer Sprinkle

August 26, 2026

5  out of  5
rating by Jennifer Sprinkle
"Always helpful!"
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Kevin Lewis

August 25, 2026

5  out of  5
rating by Kevin Lewis
"The team has provided excellent service for us for many years. They listen to our specific needs and provide cost saving options for excellent coverage. The team is responsive and thorough, and a pleasure to work with for all our insurance requirements."
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John Deason

August 24, 2026

5  out of  5
rating by John Deason
"Excellent professional service and products."
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Laura Covington

August 19, 2026

5  out of  5
rating by Laura Covington
"Kristin Richardson is THE BEST! I have used this State Farm location for 20 years, and Kristin is by far the best office manager. Any time I have a question or need something she is always on top of my request. John is a great agent, but I deal with Kristin on most request. I don’t even live in the area anymore, but I refuse to change."
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Judt Ward

July 24, 2026

5  out of  5
rating by Judt Ward
"I have been a customer with State Farm In Semmes for many years and it’s Always great service from the entire Staff. State Farm thanks for the great service and I wouldn’t go anywhere else.Daphne and Kristan are the best and always make me feel like family no matter when I call."
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DeLayne Jones

July 24, 2026

5  out of  5
rating by DeLayne Jones
"We have used this office since 2006 and can’t say enough good things about them! We have always worked closely with Kristen and she is so kind, helpful and always has s smile. The entire office staff is very friendly and always willing to help! Check them out, you won’t be disappointed!"
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Kristin Chappell

July 24, 2026

5  out of  5
rating by Kristin Chappell
"Kristin got me insurance on my car within minutes with the cheapest price I have been offered! She is awesome as well as Mr. John and the whole staff there ❤️"
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Angela williams

July 14, 2026

5  out of  5
rating by Angela williams
"Amy made the process of getting new auto insurance quick and easy. She was very helpful, polite, and knowledgeable, and she took the time to answer all of our questions. She also worked efficiently and sent all of our paperwork by email promptly, making the entire experience smooth and hassle-free. I really appreciate her excellent customer service and would highly recommend Amy to anyone looking for auto insurance!"
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Blaine Hayaski

July 13, 2026

5  out of  5
rating by Blaine Hayaski
"The absolute best around! They are always available to help when I have questions or need to make changes."
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Andrea Miller

July 7, 2026

5  out of  5
rating by Andrea Miller
"The office staff is excellent! They’re responsive and helpful. Having someone local is super important to me, and this particular office goes above and beyond! Highly recommend!"
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Steve Anthony

June 30, 2026

5  out of  5
rating by Steve Anthony
"Can't say enough good things about this office and its staff! After changing to State Farm from another insurance company after 40 years , we were pleasantly surprised by the professionalism and kind and knowledgeable staff at John McCants office in Semmes. From the time we entered the office we were greeted kindly and then sat down with Amy to put together new auto and home insurance policies for us. Amy is outstanding!! Can't say enough good things about her! She was so efficient and patient with us in dealing with all the questions we had. Needless to say, we left the State Farm office as new customers! I would highly recommend John McCants and his Semmes office for anyone seeking a new insurance company !"